FREQUENTLY ASKED QUESTIONS

Have a question for our team? Browse our Frequently Asked Questions before using our contact form or sending us an email! at wyrdryds@gmail.com.

Q: Are personal electric vehicles safe?
A: Electric scooters are reasonably safe, or at least as safe as the rider tries to be.

As long as you follow these important safety tips, you will be perfectly safe:

  • always wear a helmet
  • respect your local traffic laws
  • wear all the safety gear you have
  • don’t drink or do drugs before riding
  • never ride too fast
  • turn carefully
  • check that your tires are sufficiently inflated and in good shape
  • make sure all your brake systems work
  • make sure you have enough battery to get where you need to go
  • stay focused on your ride
  • avoid riding in the rain, snow, or wet weather
  • avoid ice or slippery surfaces
  • avoid pedestrian areas
  • avoid heavy traffic
  • ride as the manual instructs
  • only ride by yourself
  • always use your lights at night

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Q: Is a personal electric vehicle good for commuting?
A: Personal Electric Vehicles are great for commuting because you can zip around without breaking a sweat. If you’re meeting a friend and running late, you can get there a lot faster on a personal electric vehicle rather than walking.

For people living in a big city, it can be a pain to get around by car because you’re constantly stuck in traffic. Personal Electric Vehicles for commuting are the perfect solution to getting around efficiently.

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Q: Can you use a personal electric vehicle as a kick scooter?
A: Personal Electric Vehicles are not designed for manual operation. If yours runs out of battery, it is best to catch public transport, taxi home or use an alternative transportation method.

There are some electric scooters that can be used manually, but it’s impractical, will tire you out quickly and it’s often against the manufacturer’s recommendation.

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Q: Should you clean your Personal Electric Vehicle?
A: Short answer, yes.

So, you’ve taken the plunge into adding some outdoor activity to your life. You even deserve extra kudos for incorporating technology with fitness by investing in a WYRD RYDS Personal Electric Vehicle.

The thing is, though, if you want to retain your street cred, you’ll also need to clean your vehicle on a routine basis. Performing regular maintenance not only keeps it looking its best but also helps preserve optimal performance.

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Q: What is your Return Policy?
A: To learn more about our Return Policy, please head over to our Returns page here.

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Q: What is your Exchange Policy?
A: To learn more about our Exchange Policy, please head over to our Returns & Exchanges page here.

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Q: Does WYRD RYDS offer Servicing?
A: Absolutely! For more information about our Service Center, please head over to our Service Center page here.

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Q: How does the Shipping work?
A: To learn more about our Shipping, please head over to our Shipping page here.

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Don't see your question on this page? Feel free to contact us using our contact form, send us an email or give us a call today!